Please note: Shipping is from Hong Kong with no duty fees on arrival

HOW IT WORKS

Our Kinda Kawaii Box is customizable, which means you will be able to choose your favourite items from the line up each month. Please see below for more information!

*Please note: Pokémon & Ghibli Boxes are NOT customizable.

How To Customize Your Box

1. Make payment
  • Please ensure you have made payment prior to customizing. Once you have, you will be sent an order number & password which you can use to fill out your customization form.
  • If you are a current subscriber your payment will be taken on the 1st of each month, you will have until 6th of the month to customize.
  • If you do not respond to our customization reminders we will ship out your box with randomized items from the current months theme!
2. Fill out the customization form
  • Visit the customization form page to select your items. You will need a password to enable your form to be submitted. This will be emailed to you after your payment has been processed.
  • If you are a new subscriber please fill out the customization form within 24 hours of purchase.
  • Please submit the form one time only including your order number so we know who the customization belongs to.

Customization Deadline

For New Subscribers

Items are distributed on a first come first served basis. To avoid any delays please customize your box within 24 hours of purchase otherwise we will assume that you do not want to choose your items. This will also avoid shipping delays!

If you prefer not to customize we will ship your box out with randomized items from the current month's theme!

For Existing Subscribers

All monthly subscribers will be billed on 1st of each month and have until the 6th of the month to customize their box via the customization form.

A link to the form will be sent to you monthly via email - or you can find it on our website here

If you do not customize by the deadline we will ship out randomly selected items from the current month's theme.

Have more questions? Please check out our FAQs page